New Product from Upper Class Collections
UCC Collect
Self-service debt recovery for low-value overdue accounts.
UCC Collect gives your business a structured and automated way to recover overdue debts without manual chasing. It combines staged notices, communication automation, and clear dashboard visibility from first notice through escalation.
Delivered by the Upper Class Collections team.
Low-value debt focused
Letters + email + SMS automation
Escalation-ready
UCC Collect Flow
Day 1: Initial overdue notice issued
Day 7: Follow-up reminder if unpaid
Day 14: Final notice with escalation warning
Product Snapshot
- Designed for debts between $200 and $3,000
- Self-service debtor upload and case launch
- Automated letters, email, and SMS notices
- Staged Day 1, 7, 14, 21 workflow
- Built for low-value overdue debts
- Optional escalation pathways
Product Features
Everything needed to run low-value recoveries in a controlled flow.
Self-Service Debt Upload
Start a case quickly and place overdue accounts into a predefined recovery workflow.
Automated Communications
Letters, emails, and SMS are issued automatically at each demand stage for timely communication.
Dashboard Monitoring
Track debtor responses and payment outcomes directly from a central dashboard view.
Pause and Complete Controls
If payment or correspondence is received, the process can be paused or completed immediately.
Full Auditability
Every notice, communication, response, and status change is recorded for clear reporting and oversight.
Escalation Handover
Unresolved debts can be progressed to further escalation pathways when required.
Video Walkthrough
See how UCC Collect works from first notice to escalation decisions.
Collections Flow
How to collect overdue accounts with UCC Collect.
The flow below reflects the staged process used for low-value debts and follows the UCC Collect flyer sequence.
Day 1
Initial overdue notice
The process begins with a Letter of Demand. Payment is required within 7 days. Debtor responses are monitored on the dashboard.
Day 7
Follow-up reminder
If there is no payment, a follow-up reminder is issued. Payment is required within 7 days.
Day 14
Final notice of demand
If unpaid, a final notice is issued. Payment is required within 7 days and the debtor is advised that escalation may follow.
Day 21+
Choose next action
If still unpaid, select your preferred path: close the matter, move to a default listing pathway where applicable, or refer for formal escalation.
Communication logic in every stage
- Letters, emails, and SMS are triggered together at each notice stage.
- Every action is recorded and visible for internal tracking.
- If payment or correspondence arrives, you can pause or complete immediately.
- Escalation remains available for unresolved matters after the notice cycle.
Client Testimonials
Feedback from businesses using UCC Collect in production.
"Proven, reliable, no-fuss collections. The platform is straightforward, the process kicks off instantly, and we stay updated the whole way through. No chasing, no surprises, just results. Funds go direct to us, and the job gets done efficiently. We also recommend this to our clients, and so far they have delivered 100% of the time. That track record speaks for itself."
Bookkeeper
"It is a no-brainer. We actively chase multiple debts every week under $125 in value and, with limited options typically available for debts of this value, UCC's self-service has saved the day. We have stopped writing debts off and our debtors are actively paying."
Parking Enforcement
"Switching to UCC's new product has been a game-changer for our business. The system is incredibly user-friendly, making it easy for our team to manage collections efficiently. Not only does it operate at a fraction of the cost compared with other collection agencies, but we have also seen a significant reduction in debt owed month on month since adopting their services. We're truly glad we made the move, as it has transformed our debt recovery process and improved our financial health significantly."
GP Practice
"We have used UCC's new product in our law firm and love it. It gives us the flexibility to control when debtors are contacted, but provides the level of demand required to show we are serious about recouping our debts. In our work it is important that the lawyer maintains a relationship with the client and we now have access to UCC's letters to chase the debt. We recouped a significant amount of debt after just the first or second letter sent. Easy to use, monitor and achieve results."
Law Firm
"We have used UCC's new product and we have had success from the service with a fair percentage of our bad debts. We find it simple, effective and affordable compared with other debt collection agencies. We would happily recommend the service to other businesses."
Plumbing Business
FAQ
Questions about launching UCC Collect.
Launch UCC Collect
Add a self-service recovery channel for low-value debt.
Talk with Upper Class Collections to set up your UCC Collect workflow, communication templates, and escalation preferences.